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Clerk Chat

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62 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.7
Serving customers since
2020
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Messangi

15 reviews

Product Description

Since 2001, Messangi has been connecting companies to their customers on billions of devices around the world. Our versatile and reliable platforms have been built in-house by some of the top engineers in the business. To power our operations, we have world-class teams in 7 countries willing to go the extra mile to meet our customers’ needs. Messangi's cloud communications platform as a service can be customized and molded to create the best fitting solution. With the combination of multiple channels, reach and engage your customers in a more efficient way.

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Star Rating

56
3
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3

Clerk Chat Reviews

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Profile Name
Star Rating
56
3
0
0
3
Sharon M.
SM
Sharon M.
01/02/2025
Validated Reviewer
Verified Current User
Review source: Organic

Makes Teams Voice Actually Usable by Adding the Most Important Feature - SMS

It's easy for my team to manage shared inbound SMS to our main tech support line, as well as to manage their own messages. We even have it setup for AI auto-replies in case we can't respond fast enough to an inbound message. At this point we're sending and receiving business SMS daily so it's indispensable. We can easily get to the messages in Microsoft Teams and have it setup to send email alerts if we miss a SMS. All our interactions with their customer support team have been great and we even got to preview some of their upgraded AI features.
ZT
Zakary T.
11/29/2024
Validated Reviewer
Review source: Organic

Overall Great but Minor Set Backs

Easy solution for our team especially with external communication, monitoring users, and customer outreach. Their support team has been extremely helpful and quick at responding.
Jeremiah M.
JM
Jeremiah M.
Network Administrator
11/26/2024
Validated Reviewer
Review source: Organic

Solid business SMS solution

Our HR department really loves using Clerk Chat for communicating with employees and potential candiates. The integration with Microsft Teams has made Clerk Chat a game changer. It is very efficient to use and easy to setup. This was a big upgrade over Verizon's OneTalk. The templates feature, abilities to enable out of office, and setting up shared inboxes are great.

About

Contact

HQ Location:
San Francisco, US

Social

@clerkchat

Details

Year Founded
2020
Website
clerk.chat