I like that I am able to easily communicate with patients. Our office used Weave for several years.

It has everything we need for our practice-patient relationship. From message reminders, birthday reminders, payment reminders, follow up messages for the full fornt staff, etc. We know right away who calls, gets the exact phone number, and can record calls for training purposes. Their customer service is also top-notch. Also, you can use the phone app in case you have internet issues so you never miss a call! We use this everyday including weekends in case there's an emergency, we can just check the app. They set up everything for you and ready to use.

Weave had both the phones and the application where as most of the patient communication companies just had the app and you would have to contract with another company for the phones.