Charthop has, bar none, the best customer service out of any company that I work with. They are always very happy to walk us through different features, and they take our product requests heavily into account whenever we need them to. They've been flexible with billing terms and it really feels like a partnership when I work with them. Feature wise - their in-house analytics and such are quite good, and the way they display data is quite good too. It's not a replacement for an HRIS but a good complement if you need more powerful reporting capabilities.

All information contained in one place for each employee. Easy for managers to access. The performance review tool in Charthop was easy to use.

My favorite part of Charthop is the UX/UI when you log into the portal. I love how interactive the portal is and how it brings the org chart to life. With over 700 employees globally, it can be tough to understand who reports to who internally, and the tool makes finding that information a breeze.