Chargeflow’s team helped us integrate a platform they don’t officially support, which was crucial for handling refunds on our digital products. The integration with Stripe and PayPal was quick, and disputes now run on autopilot. Their ability to include engagement metrics like downloads and likes in the dispute process from our CRM has been essential for our product type. This has freed up our customer support team to focus on assisting other customers, making it a reliable and efficient solution.

Simplifies the process for chargebacks as we only need to respond specifically to emails requesting specific information for cases.

I have been really impressed with the level of documentation Chargeflow provides in the dispute appeals. The responses are very thorough and signifcantly better than any response I have written. I am also happy that I no longer need to worry about whether or not a Stripe dispute will be appealed in time.