Cendyn
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From enhanced tools and flexible workflows for reservations agents to loyalty program integrations and voice services, Cendyn offers powerful, web-based solutions for all your call center needs. Empower your reservations agents with a full view of your rates and inventory, allowing them to easily answer property questions and reserve the right room and rate plan for guests quickly and flexibly, including making multi-room and multi-rate plan bookings on single reservations and overriding availability. Utilize deep integrations with your loyalty or player programs and unite your data from multiple sources in a single call center platform, giving reservations agents a 360-degree view of your hotel’s most valuable and loyal guests. Increase your ROI by driving more direct bookings and handling reservation calls more efficiently to minimize operational costs. Track metrics including conversion rates, talk time and denial reasons through reporting solutions offered by Pegasus CRS.
Inspire travelers with award-winning website design and technology built uniquely to personalize the travel planning journey. Cendyn�s CMS deftly manages content and scales with your growth. Drive website engagement and urgency with personalization features and easy to use administrative functionality such as room configuration to convert lookers into bookers. Our state-of-the-art cloud hosting platform provides secure, lightning-fast download speeds using CDN technology and a 99.9% uptime guarantee. Cendyn�s CMS leverages the power of the Starling customer data platform (CDP) to harness user data, driving clicks and conversions by serving personalized content, offers and imagery based on first-party data pulled from multiple sources such as the booking engine, PMS, CRM, and stay data. Our technology can also integrate with popular third-party solutions and custom integrations. Our CMS boasts built-in connectivity to some of the largest booking engines and seamlessly connects to others.
Cendyn Ovations supplies a solution to manage, track and analyze your ticketing programs and other entertainment spend and tie it directly to results in revenue and ROI.
Guestrev helps hoteliers convert more group and meeting business and maximize revenue by optimizing group room rates, maximizing function space revenue and more effectively managing propertys sales & catering calendar.
Cendyn Reviews
Verified User in Information Technology and Services
Comprehensive Revenue Analysis Tool with Room for Improvement
Simran S.
Revintel Overview
Souvik D.
A forward looking business analytical solution
About
What is Cendyn?
Cendyn is a service provider of cloud-based software and services for the hospitality industry. Known for their innovative solutions, Cendyn offers a suite of tools designed to drive sales, marketing, and revenue performance for hotels and resorts around the globe. Their products, which include customer relationship management (CRM), data-driven digital marketing, and revenue management systems, help hospitality professionals gain insightful data, maximize guest engagement, and boost profitability. Cendyn's commitment to integrating cutting-edge technology with personalized guest experiences makes it a go-to partner for hoteliers striving to adapt in the dynamic world of travel and hospitality.
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