The ability to host the data in-house and make customization.

There comes a time when you need to use the more complicated features of the software. Celoxis provides me with a lot of functionality that I can utilize. If I can't seem to get it to work after I have exhausted the on-line help and forums I submit a request. I always receive information back immediately that my request has been assigned. Usually within 3-6 hours I have an answer to my question.

What I like best about this tool is that it is one database used by every department in the business and no one sees each others noise. Individual departments and log-ins make it easy to customize to the specific needs of each department. The product is very customizable. Typically, with project management tools everyone has to be comfortable with how PM's see projects but with Celoxis you can help users see what is only relevant to them.