Capacity
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Capacity is the secure, AI-native knowledge sharing platform. Artificial intelligence to help you save time and work smarter.
Linc’s customer care automation platform automates the key points of customer care for online shoppers so they can quickly and easily track, return, exchange, get answers to questions and re-order products without the need for a live agent or cumbersome self-serve process.
Textel’s PureCloud integration for SMS uses your existing business phone numbers and provides a feature rich texting solution supporting pictures, gifs, emoji’s, documents and calendar invites. Engage your customers, text with them!
Capacity Reviews
Anthony H.
Automated Support
Celeste S.
Very good handling, reliable, good chatbot with excellent grip on the website
Rachel B.
Great company and service, but they're heavily invested in their ticket system.
About
What is Capacity?
Capacity is a support automation platform that uses AI to deflect tickets, emails and phone calls. They work with 1500+ customers to automate both customer support and team member support across SMS, Web, Mobile, Email, MS Teams and Slack.
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