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Calabrio

Show rating breakdown
4.5 out of 5 stars
329 reviews
  • 2 profiles
  • 7 categories
Average star rating
4.5
Serving customers since
2007

Profile Name

Star Rating

231
82
18
0
4

Calabrio Reviews

Review Filters
Profile Name
Star Rating
231
82
18
0
4
MZ
marie kristalyn z.
E-commerce Specialist at TaskUs
02/08/2019
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Very convenient tool

|Calabrio ONE
What i like the most with teleopti is it is very convenient to use where in you can access it even outside work. You can plot your absence ahead of time even wihout calling a certain hotline to notify. Our company was able to think of a way where in the employees can avoid hassle in checking their schedule.
Marky L.
ML
Marky L.
Merchant Technical Support at Shopify
02/01/2019
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

WFM tool for your employees

|Calabrio ONE
Teleopti is being used in our ITO company and our clients mainly used for creating day-to-day schedules. Very useful when checking your shifts, plotting leaves, and will greatly improve adherences you can see your individual and teams shedules month-by-month. I like the usability of this app as they’ve created one from iOS
Nick M.
NM
Nick M.
Commerce Guru | Theatre Creator
01/31/2019
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Great for scheduling

|Calabrio ONE
I like how easy it is to navigate, it doesn't have too many overwhelming features. It gets the job done and I can manage my schedule effectively.

About

Contact

HQ Location:
Minneapolis, MN

Social

@Calabrio

What is Calabrio?

Calabrio is a trusted ally to leading brands. The digital foundation of a customer-centric contact center, the Calabrio ONE workforce performance suite helps enrich and understand human interactions, empowering your contact center as a brand guardian.​We maximize agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fueled analytics, automated workforce management, and personalized coaching.​ Only Calabrio ONE unites workforce optimization (WFO), agent engagement and business intelligence solutions into a true-cloud, fully integrated suite that adapts to your business.

Details

Year Founded
2007