I appreciate how BuildOps integrates with MITRE, allowing me to pull the time directly for payroll each week. It helps track the time that our guys spend on each job, which is great for payroll processing. Additionally, it's quite convenient since our guys can enter their clock-in time and do all their paperwork straight from their company phones for each service call. The projects module is also helpful in organizing everything in one place, and we can easily refer back to job records even years later. The implementation team was very supportive, making the initial setup not too difficult.

I really appreciate that BuildOps is extremely user-friendly and clearly laid out, which makes important information obvious on the customer or specific job screens. The features that include all aspects of the job, including permitting, are very helpful for my role as a permit coordinator. The tags in BuildOps quickly help identify if a permit is required or has been issued, and I can enter permit fees into inventory costs ensuring job costing is accurately calculated. Additionally, BuildOps works well for contract jobs, and I find that the project management area has evolved and continues to improve. I also like the Dashboard feature for technicians and how I can customize Dispatch boards to focus on different crews without having to display everyone.

I appreciate BuildOps for its ease of accessing information, which allows me to easily access customer information and build rapport with customers. I also like the organization of documents, which helps in documenting work performed for customers and creating job history on units for both internal and external use. These features make BuildOps valuable to me as they provide a way to support the customer in need.