"I am in love with Loomi- it is not a single feature, rather a whole AI engine woven into the Bloomreach platform that powers smarter personalisation, automation, reporting, segmentation and deeper insights into the entire suite."

"Their innovative AI-driven search and merchandising tools have made connecting with customers an enlightening experience. I'm continually amazed at how seamlessly it integrates into my existing platforms, optimizing commerce conversions."

"I really value the automation and flexibility; once journeys and triggers are set up, they run reliably in the background, saving manual effort. I also appreciate having a single, unified view of the customer."

"The best thing about Bloomreach is its smart search which understands what a customer means when they don't have the exact word for a product and with that when it provides good suggestions and recommendations of similar products or related ones"

"This helps save my team time by letting the marketing happen autonomously. The versatility aspect lets us carve up data in many different ways, which allows us to ask questions we didn't have the ability to with other systems."

"Smart Search & Discovery: Their Loomi AI is incredible at understanding customer intent. It moves beyond simple keywords to ensure users actually find what they’re looking for, which directly boosts conversion rates."