The care and focus they have for each client, their willingness to review, research, and better protect the organization. This product and associated services have become an integrated part of our security stack. We make more recommendations involving this product and organization, not just to "check a box" but to actually recommend something that will help that client grow. For organizations that require this product to operate, they recieve something that executive management can actually get some sleep at night knowing that they are protected. For organizations that were not aware of the abilities of cybersecurity products such as Blackpoint to help move them forward or even secure new business, this is an investment in current and future growth. With so many different reasons for having this product, many organizations are beginning to see the benefit in these changing times. We have used this product for brand new clients as well as handling incident response and zero-day threats. A quick deployment to any/all machines and near-instantaneous response. This is something that we have gotten used to and take for granted versus other products where it takes time to order, configure, deploy, and tune.

Ease of implementation, clear communications, managed SOC is responsive. Jamie Moore was excellent to work with throughout the entire process. She has kept in touch and continues to share all the latest enhancements to the product that we can leverage as part of our existing investment.

Price point is on point! Great service from a great team at a price SMBs can actually afford without sacrificing quality.