Prior to Blackpoint Cyber, we evaluated several security solutions that fit the same profile- some were SOC only, some were services with SOC backing, etc. They all left things to be desired. We were referred to Blackpoint by Galactic Advisors, who are very trusted security specialists for us. We hit it off and immediately deployed as a core part of our stack. We have had several security interactions with the SOC, and it is always good. Their communications surrounding large events facing technology in general are timely, and my account manager Nicole is great. Blackpoint is one vandor amongst many who I will gladly take calls from because they are always good and informative and not overbearing sales calls. We deploy the SNAP agent with Powershell through our RMM, and deployment is seamless. Integration with our EDR also works great.

I like blackpoints approach to security. The idea that tradecraft emulates a sysadmin is powerful. intergation with the cloud is helpful.

BlackPoints Manage, Detect and Respond ( MDR ) program has been very helpful for our company as an additional security stack in helping monitor our clients on a 24X7 basis. Their support emails also detail on high, medium and low severity so we are aware of what to check on right away.