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Birdeye

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3,061 reviews
  • 1 profiles
  • 16 categories
Average star rating
4.7
#1 in 26 categories
Grid® leader
Serving customers since
2012
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Canvs AI

128 reviews

Product Description

Canvs AI is the leading consumer insights platform powered by AI. The world's best brands use Canvs daily to turn open-ended feedback into actionable insights, saving time and elevating consumer empathy.

Profile Name

Star Rating

2749
335
36
6
21

Birdeye Reviews

Review Filters
Profile Name
Star Rating
2749
335
36
6
21
Mark H.
MH
Mark H.
11/19/2024
Validated Reviewer
Review source: Organic

Birdeye is worth it

The on boarding experience was top notch and super easy.
Jenna R.
JR
Jenna R.
11/19/2024
Validated Reviewer
Verified Current User
Review source: Organic

Great service, easy to use, increased client response/approval

I have a team of support that are availble to help me right away and have been helpful in having all my issues resolved as well as automating the review process for me. I get to check on my account everyday and see progress in real time, it has increased client retention and clients have been more open to reaching out directly when they do not like the services they recieved, it makes the process of resolving an issue easy without taking a negative hit to our review sites. The automation is great too, Birdeye does all the work!
Liz G.
LG
Liz G.
11/19/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Platforms Operation Manager

Birdeye has native integrations with two of our other PMS online scheduling widget is customizable to our liking with real time sync and rare issues; if issue arises customer support is quick to help troubleshoot.

About

Contact

HQ Location:
Palo Alto, CA

Social

@BirdEye_

What is Birdeye?

Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Learn more at birdeye.com.

Details

Year Founded
2012