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Birdeye

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4.7 out of 5 stars
3,061 reviews
  • 1 profiles
  • 16 categories
Average star rating
4.7
#1 in 26 categories
Grid® leader
Serving customers since
2012
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Netcapz

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Product Description

Netcapz is the #1 AI-powered platform for bulk SMS and multi-channel messaging, streamlining communication through SMS, Viber and WhatsApp. Trusted by over 10,000+ businesses worldwide, Netcapz offers unlimited messaging (based on your package), AI-driven optimization, and real-time analytics to enhance engagement and drive growth. Recognized with prestigious accolades, including Most Innovative AI-Powered SMS Marketing Solutions Provider 2025 and Wyndham Business Awards 2019 Winner, Netcapz empowers businesses of all sizes to connect with their audiences effectively. Netcapz Features Multi-Channel Messaging Unlimited Messaging AI-Driven Campaign Optimization Real-Time Analytics User-Friendly Interface Customizable Campaigns Scalability Global Reach Integration Support Reliable Delivery 24/7 Customer Support

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Star Rating

2749
335
36
6
21

Birdeye Reviews

Review Filters
Profile Name
Star Rating
2749
335
36
6
21
Ben B.
BB
Ben B.
11/22/2024
Validated Reviewer
Verified Current User
Review source: Organic

Simple product, flexible sales process and quality onboarding

|Birdeye
The product does exactly what it says on the tin, is completely customisable so you can toggle individual features on/off depending on your needs. The procurement process was clear, the team were flexible and didnt bother trying to push features we weren't interested in. Sanyam in the onboarding team was knowledgable, patient and thorough. All in all a very positive experience.
Jackie Z.
JZ
Jackie Z.
Improving the lives for those who I work with so that they can improve more lives in the areas we serve.
11/21/2024
Validated Reviewer
Verified Current User
Review source: Organic

Administrators Dream

|Birdeye
Super awesome for collecting reviews from our patients and easy to post social media content across multiple platforms. Easy to use, great customer service - really, what more could you hope for!
DD
Debra D.
11/21/2024
Validated Reviewer
Review source: Organic

Love reading reviews on Birdeye from our clients

|Birdeye
Quick and easy for our clients to use. This is a very important for our future business. Nowadays everyone reads reviews before retaining lawyers, doctors and other types of business.

About

Contact

HQ Location:
Palo Alto, CA

Social

@BirdEye_

What is Birdeye?

Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Learn more at birdeye.com.

Details

Year Founded
2012