Birdeye's reivew management software has revolutionzed how we manage Member reviews and interactions. We are now able to efficiently monitor and track Member reviews for each of our locations, while ranking higher through positive and 5-star reviews on several platforms. Sahil is our Customer Success Manager and has been so great with us over the years. When there is an issue, he is quick to hop on it and get it fixed.

Using Birdeye has really helped us streamline and respond to our reviews for our clinic. The platform is user-freindly and offers great resources to use, like templates and even Ai capabilites. It's easy to use and is even easier to navigate. The integration process was seamless and now responding to and following up with reviews is a breeze. Customer service is also fantastic and quick to respond to any concerns. I use Birdeye daily and will continue to use it as often as I can.

Birdeye has been great for managing our online presence in one system. We use it daily for listings management, reviews, webchat and texting. We made the switch after using multiple systems to do the same thing. It's nice to have one login experience rather than two. It's also great to have a live person as your contact rather than waiting for an email response like the competitors force you to do. Service has been amazing from our sales rep to the implementation/integration process. We've been using the system since early 2024, and it only gets better and better. The live tech support is super helpful and easy to access. We're almost a year into working with Birdeye, and it continues to be a great experience for our company.