I love working with the Birdeye team, they are willing to help with anything you need in a timely manor. The results we have helped clients achive have been great. Everything is simple to use and I love being able to use the AI for social posts.

The Birdeye team is hands down one of the best we’ve ever worked with! Their after-contract support and custom build were nothing short of incredible. They didn’t just meet expectations—they exceeded every goal and went above and beyond to ensure our complex system was flawlessly integrated. Switching from another review platform was a huge decision, but Birdeye made it an absolute no-brainer. Their tech support and follow-through were next level—seriously, we have never experienced this level of dedication and responsiveness before. We’re so glad we made the switch! Beyond their stellar service, the cost savings alone have been a massive win. Their automation system and ease of use have saved us countless hours, making managing reviews and customer interactions effortless. Running a multi-location company with constant changes isn’t easy, but Birdeye’s system and team have made all the difference. The platform and dashboards are incredibly user-friendly, and our entire leadership team—at every location—now has real-time access to critical data. In a world where brand perception is everything, Birdeye ensures our customers see exactly what they need to see, and their tools make it seamless for us to track and enhance our customer experience. If you’re on the fence, do yourself a favor and make the switch—Birdeye is a game-changer!

I like how easy it is the access reviews and opportunities for AI to be involved. The tagging system is very easy to manage also.