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Birdeye

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4.7 out of 5 stars
3,061 reviews
  • 1 profiles
  • 16 categories
Average star rating
4.7
#1 in 26 categories
Grid® leader
Serving customers since
2012
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Netcapz

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Product Description

Netcapz is the #1 AI-powered platform for bulk SMS and multi-channel messaging, streamlining communication through SMS, Viber and WhatsApp. Trusted by over 10,000+ businesses worldwide, Netcapz offers unlimited messaging (based on your package), AI-driven optimization, and real-time analytics to enhance engagement and drive growth. Recognized with prestigious accolades, including Most Innovative AI-Powered SMS Marketing Solutions Provider 2025 and Wyndham Business Awards 2019 Winner, Netcapz empowers businesses of all sizes to connect with their audiences effectively. Netcapz Features Multi-Channel Messaging Unlimited Messaging AI-Driven Campaign Optimization Real-Time Analytics User-Friendly Interface Customizable Campaigns Scalability Global Reach Integration Support Reliable Delivery 24/7 Customer Support

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2750
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6
21

Birdeye Reviews

Review Filters
Profile Name
Star Rating
2750
335
36
6
21
Costanza T.
CT
Costanza T.
12/13/2024
Validated Reviewer
Verified Current User
Review source: Organic

Good and Evolving Platform

|Birdeye
Costumer Service is quick to respond when needed
AB
ashley b.
12/13/2024
Validated Reviewer
Verified Current User
Review source: Organic

Organized, Helpful, efficient

|Birdeye
Birdeye significantly streamlines our review management process. Key features like tagging enable efficient tracking of responses and pending information. Consolidating reviews from various ILS platforms into a single hub simplifies reputation management. The customizable survey option empowers us to gather valuable feedback from residents and prospects. Importantly, Birdeye facilitates seamless access for all our teams, allowing them to send reviews and view property-specific feedback, enhancing overall team efficiency.
BN
Brad N.
12/12/2024
Validated Reviewer
Verified Current User
Review source: Organic

Better than expected

|Birdeye
Very simple and integrates with our CRM. We have already received far more reviews than we expected.

About

Contact

HQ Location:
Palo Alto, CA

Social

@BirdEye_

What is Birdeye?

Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Learn more at birdeye.com.

Details

Year Founded
2012