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Birdeye

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3,061 reviews
  • 1 profiles
  • 16 categories
Average star rating
4.7
#1 in 26 categories
Grid® leader
Serving customers since
2012
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DoctorConnect.net

11 reviews

Product Description

Fully Focussed on Patient Communication & Engagement in Order To Increase Revenue, Patient Care, and Practice's Online Reputation.

Profile Name

Star Rating

2750
335
36
6
21

Birdeye Reviews

Review Filters
Profile Name
Star Rating
2750
335
36
6
21
AL
Ashley L.
12/17/2024
Validated Reviewer
Verified Current User
Review source: Organic

A Game-Changer for Managing Reviews, Social, and Customer Insights

Birdeye makes it incredibly easy for me as a one-person marketing team to manage reviews efficiently, ensuring I never miss one. I can respond quickly and collaborate seamlessly with our district managers on any customer-related issues. The ability to approve social media posts before they go live gives me peace of mind, and the surveys feature allows us to gather valuable customer feedback. I also love that all customer data is centralized, making it simple to analyze trends and share insights through customizable dashboards. I love how easily I can update hours in one place and it pushes the updates everywhere, creating a single source of truth. The regular updates and new features keep improving the platform, and my executive team appreciates the clear, actionable data Birdeye provides.
SG
Sofia G.
12/17/2024
Validated Reviewer
Verified Current User
Review source: Organic

Best Support team out there!

The people we have worked with have been amazing, shoutout Mat for helping us get set up and making the process seamless and it's been greating gettinng to work with Jamilee as well as we get kicked off! The platform is very user-friednly and easily integrates to all of our existing systems.
CV
Cameron V.
12/17/2024
Validated Reviewer
Verified Current User
Review source: Organic

Birdeye Rocks!

Great Customer Support Integration was simple We use it everyday Easy to use CRM Hub User Experience is friendly Setup and 100% to Launch was fast and efficient Boosted all review counts for all branches Faster responses to all customers that came through different advertising streams

About

Contact

HQ Location:
Palo Alto, CA

Social

@BirdEye_

What is Birdeye?

Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Learn more at birdeye.com.

Details

Year Founded
2012