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Birdeye

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4.7 out of 5 stars
3,061 reviews
  • 1 profiles
  • 16 categories
Average star rating
4.7
#1 in 26 categories
Grid® leader
Serving customers since
2012
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Messangi

15 reviews

Product Description

Since 2001, Messangi has been connecting companies to their customers on billions of devices around the world. Our versatile and reliable platforms have been built in-house by some of the top engineers in the business. To power our operations, we have world-class teams in 7 countries willing to go the extra mile to meet our customers’ needs. Messangi's cloud communications platform as a service can be customized and molded to create the best fitting solution. With the combination of multiple channels, reach and engage your customers in a more efficient way.

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2750
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21

Birdeye Reviews

Review Filters
Profile Name
Star Rating
2750
335
36
6
21
Leah M.
LM
Leah M.
12/19/2024
Validated Reviewer
Verified Current User
Review source: Organic

Great depending on how you need to use it

|Birdeye
It's great when you're managing reviews for multiple locations because you can reply to all of them on one page. The template feature is handy! The AI feature is OK if you edit the response to sound more like something a human would say!
Lisa S.
LS
Lisa S.
12/19/2024
Validated Reviewer
Verified Current User
Review source: Organic

Ease & Excellence

|Birdeye
I don't have to worry about missing reviews or follow ups. This system is consistently upgrading its features and making our reputation management flawless.
Tim B.
TB
Tim B.
Digital Marketer and Content Creator
12/18/2024
Validated Reviewer
Verified Current User
Review source: Organic

Excellent platform for online reputation management

|Birdeye
Easy to manage from an enterprise, regional, or location level, powerful data tools and insights, helpful and responsive customer support teams

About

Contact

HQ Location:
Palo Alto, CA

Social

@BirdEye_

What is Birdeye?

Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Learn more at birdeye.com.

Details

Year Founded
2012