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Birdeye

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4.7 out of 5 stars
3,061 reviews
  • 1 profiles
  • 16 categories
Average star rating
4.7
#1 in 26 categories
Grid® leader
Serving customers since
2012
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Canvs AI

130 reviews

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Canvs AI is the leading consumer insights platform powered by AI. The world's best brands use Canvs daily to turn open-ended feedback into actionable insights, saving time and elevating consumer empathy.

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Profile Name

Star Rating

2750
335
36
6
21

Birdeye Reviews

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Profile Name
Star Rating
2750
335
36
6
21
Krishyl G.
KG
Krishyl G.
01/07/2025
Validated Reviewer
Verified Current User
Review source: Organic

Social Media Marketing with AI

|Birdeye
The social media marketing in Birdeye is effortless. You can schedule post to different platforms (Facebook, IG, X, Google Business Profile, Linkedin) in one post. Saves time. Recently, we're implementing the AI content and image generation, which helped us save time in research. We are also using the chatbot, saves
Rona M.
RM
Rona M.
01/07/2025
Validated Reviewer
Verified Current User
Review source: Organic

Birdeye Customer Service

|Birdeye
Their customer service is timely and responsive to my concerns about their product features. They also have launched social media management where all of our social media accounts are integrated in one location, schedule post. They also have their own AI that helps us generate images and social media post. It also suggest post depending on the keyword or topic of your choice. Great review platform that auto responds to your reviews. We have more than 300 reviews and sometimes it's hard to reply to those reviews, but Birdeye helped us in crafting responses to those reviews.
LB
Lori B.
01/07/2025
Validated Reviewer
Verified Current User
Review source: Organic

Birdeye is a comprehensive platform for review and social media management

|Birdeye
Birdeye is a comprehensive platform that helps with managing reviews and our social media accounts. They continue to add features that add value and efficiency for our business.

About

Contact

HQ Location:
Palo Alto, CA

Social

@BirdEye_

What is Birdeye?

Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Learn more at birdeye.com.

Details

Year Founded
2012