Birdeye keeps me current on all of the online reviews for our buisness. We can respond faster and with more professionalism with their suggested responses. It's great to keep a finger on the pulse of client needs! It's an easy and great way to keep customers supported. In today's world, people expect fast responses to online reviews - without Birdeye, I would miss critical posts. It was easy to set up, and automactically integrates with all of my software.

We love BirdEye because it allows us to view all of our online reviews in one location and allows us to respond seamlessly. We can also integrate with our Property Management software to send out review requests and surveys to see where we are excelling and where we need to improve. The platform is super easy to use and we love the daily reminders about incoming reviews, messages, and referrals too!

We’ve been thrilled with Birdeye Insights AI and the valuable analytics it provides. The sentiment reports and scoring have been huge for us, allowing us to generate PDF reports across all our locations quickly. These reports make it easy to deliver clear, digestible comparisons to our executives. They highlight which locations are excelling and which may need attention through the categories Birdeye Insights AI organizes for our locations. The ability to pull these insights quickly and efficiently has been a huge time-saver and a powerful tool for decision-making. My team likes the data Insights AI provides in terms of being able to understand where our locations are and what issues we need to monitor more closely on a per-location level.