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Birdeye

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4.7 out of 5 stars
3,061 reviews
  • 1 profiles
  • 16 categories
Average star rating
4.7
#1 in 26 categories
Grid® leader
Serving customers since
2012
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Ambassador Software

53 reviews

Product Description

Ambassador empowers your marketing team to increase revenue by leveraging the power of recommendations. Their flexible referral marketing software automates the process of enrolling, tracking, rewarding and managing your most loyal customers, affiliates, partners and fans. Ambassadors open API also seamlessly integrates with existing technologies, enabling you to create a custom end-to-end experience that aligns with your brand.

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Birdeye Reviews

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Profile Name
Star Rating
2750
335
36
6
21
JS
Jordan S.
01/10/2025
Validated Reviewer
Verified Current User
Review source: Organic

A terrific experience with Birdeye

|Birdeye
Birdeye comes loaded with standout features. The chatbot keeps the lines of communication open with our customers all day, every day. The review generator is like a feedback collection wizard, and it's done wonders for helping us understand what our customers need. The dashboard, has a neat layout, acts like a handy filing system for all our customer interactions. It makes it really easy to use and that is why It is my favorite part of Birdeye. We use it all the time.
TB
Tony B.
01/09/2025
Validated Reviewer
Verified Current User
Review source: Organic

Birdeye uncomplicates customer interaction

|Birdeye
The chatbot and review generation tools are super helpful day to day. It's adds an efficient shift in our customer engagement process. The dashboard - having all customer messages and interactions makes it very easy to use and helpful for what we do.
JB
Jim B.
01/09/2025
Validated Reviewer
Verified Current User
Review source: Organic

Using Birdeye is Super Helpful

|Birdeye
The chatbot feature is great. It's a nonstop customer service rep that's always ready to help. The review generation tool is a great tool for us. It makes gathering customer feedback very simple, and it's helped lock into our customer needs. The dashboard neatly organizes all our customer interactions, which is a huge help. You have all that you need in a singular location.

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HQ Location:
Palo Alto, CA

Social

@BirdEye_

What is Birdeye?

Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Learn more at birdeye.com.

Details

Year Founded
2012