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Birdeye

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4.7 out of 5 stars
3,061 reviews
  • 1 profiles
  • 16 categories
Average star rating
4.7
#1 in 26 categories
Grid® leader
Serving customers since
2012
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Canvs AI

130 reviews

Product Description

Canvs AI is the leading consumer insights platform powered by AI. The world's best brands use Canvs daily to turn open-ended feedback into actionable insights, saving time and elevating consumer empathy.

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2750
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Birdeye Reviews

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Profile Name
Star Rating
2750
335
36
6
21
KO
Kate O.
01/16/2025
Validated Reviewer
Verified Current User
Review source: Organic

Great Experience- Highly Recommend

|Birdeye
Birdeye makes life so much easier. I personally use it for social media management and it is really simple to upload the content and get everything posted. I use it at least a few times a day and find it very intuitive. I especially appreciate the 'approval' feature so others in the company can review before it goes live. The reporting feature is great too, very easy to pull data.
Victor S.
VS
Victor S.
01/15/2025
Validated Reviewer
Verified Current User
Review source: Organic

Second to none customer service - they really treat you well

|Birdeye
I can't say enough about the customer service I have received from Birdeye. From the onboarding process to customer retention, they really care about their customers and want to make sure they are getting the most out of the product and its services.
Durgesh K.
DK
Durgesh K.
01/15/2025
Validated Reviewer
Verified Current User
Review source: Organic

Email Marketing & SMS Marketing

|Birdeye
i like their email & SMS Marketing services because it open our door for new customers. through email & Sms marketing we are able to reach to new customers.

About

Contact

HQ Location:
Palo Alto, CA

Social

@BirdEye_

What is Birdeye?

Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Learn more at birdeye.com.

Details

Year Founded
2012