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Birdeye

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4.7 out of 5 stars
3,061 reviews
  • 1 profiles
  • 16 categories
Average star rating
4.7
#1 in 26 categories
Grid® leader
Serving customers since
2012
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Ambassador Software

53 reviews

Product Description

Ambassador empowers your marketing team to increase revenue by leveraging the power of recommendations. Their flexible referral marketing software automates the process of enrolling, tracking, rewarding and managing your most loyal customers, affiliates, partners and fans. Ambassadors open API also seamlessly integrates with existing technologies, enabling you to create a custom end-to-end experience that aligns with your brand.

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Profile Name

Star Rating

2750
335
36
6
21

Birdeye Reviews

Review Filters
Profile Name
Star Rating
2750
335
36
6
21
Erica M.
EM
Erica M.
Marketer | Ideator | CX / UX Empath | Coffee Enthusiast | Storyteller
01/21/2025
Validated Reviewer
Verified Current User
Review source: Organic

Easy to use and intuitive

|Birdeye
What I like best about Birdeye is how easy it is to use and how well it integrates with Google Business Profile. The analytics features are amazing and give great insight into your brand and how people feel about it.
Patrick H.
PH
Patrick H.
01/21/2025
Validated Reviewer
Verified Current User
Review source: Organic

Excellent Tool for Streamlining Customer Feedback and Insights

|Birdeye
The platform’s ability to aggregate reviews across multiple channels has streamlined how we gather and analyze customer sentiment. This has been invaluable for identifying product improvements and tracking customer satisfaction trends. The reporting features are robust, easy to customize, and make it simple to share insights across our organization.
BA
brandi a.
01/19/2025
Validated Reviewer
Verified Current User
Review source: Organic

Happy HM

|Birdeye
The most helpful thing was the ease of using the platform.

About

Contact

HQ Location:
Palo Alto, CA

Social

@BirdEye_

What is Birdeye?

Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Learn more at birdeye.com.

Details

Year Founded
2012