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Birdeye

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3,061 reviews
  • 1 profiles
  • 16 categories
Average star rating
4.7
#1 in 26 categories
Grid® leader
Serving customers since
2012
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Chattermill

169 reviews

Product Description

Chattermill is an artificial intelligence software that applies artificial neural networks to customer feedback, to learn from data and help make more customer-centric decisions.

Profile Name

Star Rating

2749
335
36
6
21

Birdeye Reviews

Review Filters
Profile Name
Star Rating
2749
335
36
6
21
Cassandra K.
CK
Cassandra K.
02/14/2025
Validated Reviewer
Verified Current User
Review source: Organic

Great service!

The ability to handle multiple features, our excellent rep, and the customer support we receive.
Nolan O.
NO
Nolan O.
02/14/2025
Validated Reviewer
Verified Current User
Review source: Organic

Everything has been great so far, the set up process is a little drawn out but very thorough.

One of the most helpful aspects of Birdeye is being able to few all reviews across ALL platforms. Having this view brings a new perspective to customer experience. Also, being able to take the insights into consideration to make business and flow decisions is a huge advantage.
SS
seema s.
02/14/2025
Validated Reviewer
Review source: Organic

Great tool for your business needs

Birdeye gives helps improve your business using the latest technology and tools.

About

Contact

HQ Location:
Palo Alto, CA

Social

@BirdEye_

What is Birdeye?

Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Learn more at birdeye.com.

Details

Year Founded
2012