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Birdeye

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4.7 out of 5 stars
3,061 reviews
  • 1 profiles
  • 16 categories
Average star rating
4.7
#1 in 26 categories
Grid® leader
Serving customers since
2012
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Messangi

15 reviews

Product Description

Since 2001, Messangi has been connecting companies to their customers on billions of devices around the world. Our versatile and reliable platforms have been built in-house by some of the top engineers in the business. To power our operations, we have world-class teams in 7 countries willing to go the extra mile to meet our customers’ needs. Messangi's cloud communications platform as a service can be customized and molded to create the best fitting solution. With the combination of multiple channels, reach and engage your customers in a more efficient way.

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Star Rating

2749
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21

Birdeye Reviews

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Profile Name
Star Rating
2749
335
36
6
21
Dasha B.
DB
Dasha B.
02/14/2025
Validated Reviewer
Verified Current User
Review source: Organic

Great experience working with Birdeye for a few years now!

|Birdeye
I love using BirdEye because it makes managing customer reviews so effortless! With its powerful AI tools, I can easily request, track, and manage reviews, which helps me generate more reviews for my business. The automated features like QR code and email review requests are game-changers, saving me so much time while boosting my review count and improving ratings. Plus, the AI-powered review responses add a personal touch to my interactions with customers without the extra effort. The result? More reviews, better ratings, and ultimately, higher revenue for my business. BirdEye truly takes the stress out of review management!
HL
Hailey L.
02/14/2025
Validated Reviewer
Verified Current User
Review source: Organic

Birdeye is the best!

|Birdeye
I appreciate that it's extrememly straight forward and therefore very easy to use.
JO
Jason O.
02/14/2025
Validated Reviewer
Verified Current User
Review source: Organic

Switching to Birdeye has been a Game-Changer for Customer Engagement!

|Birdeye
Chat feature and analytics. It has allowed us top be able to give our customers real time help any time of the day or night. They provide a high level of customer support with many touch points. Its been a great tool that is easy to use on a daily basis, it has integrated into our processes seamlessly.

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Contact

HQ Location:
Palo Alto, CA

Social

@BirdEye_

What is Birdeye?

Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Learn more at birdeye.com.

Details

Year Founded
2012