Messagebird offers an actual omnichannel inbox for those looking for a unified inbox Has great automation via the flow builder Good reporting dashboards that give an extensive look into the inbox activities on ticket and agent level Robust messaging API

Message bird has an impressive yet simple user interface, which allows you to configure all the necessary aspects to integrate Whatsapp, social network messaging and text messages. It has a very useful administration panel that allows you to easily understand where to go to execute any action, from flow configuration to message automation.

Thanks to Messagebird, I can activate my users more and reach them out. Also, thanks to their verify feature, we use them as a verification method and increase our conversion rates.