I like that BILL Spend & Expense (Formerly Divvy) is fairly easy to use. I also appreciate its ability to sync with our systems, and I think there are a lot of good concepts embedded in the product.

I love the UI for keeping track of receipts for business purchases. It’s really simple to upload receipts from my phone or through their portal, and I like how everything feeds directly into my general ledger. Integrates well with QuickBooks Online Advanced with the only issue running into there is sometimes dates it cleared and when it posts in QuickBooks do not match making the reconciliation a bit of a pain to resolve variances. Also once you map something you cannot change how something is mapped. Lastly durring migrating to NetSuite I ran into issues with them not support custom configurations built for my business needs making it so it no longer worked for my company unless I manually uploaded credit card transactions. Had very little performance issues our down time issues. In the 7 years using them we have only had a few issues that we had to manually import transactions. Where it is free the price is great, however the rewards they used to offer at higher amounts when you paid more often than monthly only applied to the first $5,000 spend which I hit on the first day with one of my vendor invoices. Support once they moved to Bill Spend & Expense has really gone down. Instead of having a dedicated account rep you have to go to general support and during the system change we actually had a lot of issues with them. The AI auto coding works a little, but was not something that was a game changer.

I like how BILL Spend & Expense (Formerly Divvy) ensures that all fields are complete before syncing, which allows all transactions to be accounted for. It makes syncing easy and straightforward. The initial setup was also easy.