I cannot think of any pros at the moment.

Friendly staffs whenever I called the supporting line for help

That the data is easy to find and to enter. I know exactly where to go to enter all the clinical data. That has been helpful. Also, I like that I have quick acess to the Pre Enrollment log and the ReConsent log and I can run reports and see all the queries. Overall, it has been an easy EDC to implement at my site. I do love the Customer support! If I have a question, I know I can get an answer quickly. That is great!