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Atlas Support Inc

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22 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.9
Serving customers since
2021
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Customerly

37 reviews

Product Description

Customerly is a new and easy way to create true and strong relationships with your customers.

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Atlas Support Inc Reviews

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María Paz M.
MM
María Paz M.
10/19/2023
Validated Reviewer
Review source: Organic

Easy to use + great Slack integration

Their Slack integration allows us to receive all inquiries from website visitors in one of our company Slack channels. This gives everyone in our organization visibility and allows for efficient issue resolution. Being able to also reply within Slack is a big plus for our team, as it reduces the need for other platforms.
Neil G.
NG
Neil G.
10/18/2023
Validated Reviewer
Review source: Organic

INCREDIBLE PRODUCT!

The session recordings that atlas has is a gamechanger. Makes it so much easier for me to provide incredible support to my customers. Plus the slack integration enables me to provide great service while on the go. 10/10 would recommend.
Josh O.
JO
Josh O.
10/17/2023
Validated Reviewer
Review source: Organic

Modern, fast customer support, developer friendly

Our engineering team likes Atlas because we can see everything our users do in the customer timeline which makes it really easy to know when they’re running into bugs. Our support team likes Atlas because it lets them see everything a user has done over time and it’s really easy to talk to them through text messages, email, and chat.

About

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HQ Location:
Pleasanton, US

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What is Atlas Support Inc?

Atlas is an all-in-one customer support tool that helps you transform your customer support team from a cost center into an engine of product innovation. We bring together key information from across your customers’ journey into a single location so you can give faster, more effective responses and can analyze and learn from your customers’ holistic needs.

Details

Year Founded
2021
Website
atlas.so