Product Avatar Image

Atlas Support Inc

Show rating breakdown
22 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.9
Serving customers since
2021
Product Avatar Image
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

Messangi

15 reviews

Product Description

Since 2001, Messangi has been connecting companies to their customers on billions of devices around the world. Our versatile and reliable platforms have been built in-house by some of the top engineers in the business. To power our operations, we have world-class teams in 7 countries willing to go the extra mile to meet our customers’ needs. Messangi's cloud communications platform as a service can be customized and molded to create the best fitting solution. With the combination of multiple channels, reach and engage your customers in a more efficient way.

Profile Name

Star Rating

20
2
0
0
0

Atlas Support Inc Reviews

Review Filters
Profile Name
Star Rating
20
2
0
0
0
Thomas M.
TM
Thomas M.
04/12/2024
Validated Reviewer
Verified Current User
Review source: Organic

Fantastic alternative to Intercom!

We switched from Intercom to Atlas, and it's been amazing for our business as Intercom pricing was not scalable. When switching to Atlas, we've had all the existing features of Intercom and more. More shortcuts for faster workflows, in-app screen recordings, and tons of new features that the Atlas team is regularly launching new features! Another important thing to note is that we've had 0 customer complaints about the chat experience. Atlas also integrates well with our toolset: Linear, Sentry, and Segment.
Trevor L.
TL
Trevor L.
12/11/2023
Validated Reviewer
Review source: Organic

Highly recommend for support and chat

It seamlessly links into our slack channels and was incredibly easy to implement. We run all of our customer support through Atlas which is easy to track and we get customer updates in real time. Plus the session tracking is a huge benefit.
Jordan D.
JD
Jordan D.
10/27/2023
Validated Reviewer
Review source: Organic

Absolute "MUST HAVE" tool for any customer oriented software tool.

Atlas empowers us to reveiew our customer's session recordings when they run into issues which has turned out to be a game changer. It reduced the back-and-forth trying to reproduce issues and has also lead to major shift in our customer enablement and UI/UX designs. The Atlas team is very responsive to feedback and they launch solid new features with each release.

About

Contact

HQ Location:
Pleasanton, US

Social

What is Atlas Support Inc?

Atlas is an all-in-one customer support tool that helps you transform your customer support team from a cost center into an engine of product innovation. We bring together key information from across your customers’ journey into a single location so you can give faster, more effective responses and can analyze and learn from your customers’ holistic needs.

Details

Year Founded
2021
Website
atlas.so