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Atlas Support Inc

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22 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.9
Serving customers since
2021
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InsertChat

3 reviews

Product Description

InsertChat is a cutting-edge SaaS application designed to revolutionize customer service and engagement for businesses. It seamlessly integrates the formidable AI capabilities of ChatGPT with your business data, offering a customized AI chatbot solution. This powerful combination allows businesses to fully harness their data sources, such as website content, helpdesk information, knowledge bases, documents, YouTube videos, podcasts, and more, to provide intelligent and accurate responses to both customers and employees. InsertChat is built to understand the nuances of your products, services, and customer interactions, offering a personalized AI chatbot experience that can streamline customer support, amplify customer engagement, and optimize workforce efficiency. With InsertChat, businesses can leverage the power of ChatGPT while utilizing the unique aspects of their business data, achieving a synergy that enhances the overall customer and employee experience. For those interested in utilizing InsertChat's capabilities, the platform offers a simple three-step process to get started. Users can sign in or register for free, choose the desired features and customize their AI chatbot, and then train the AI using the provided tools. InsertChat has been highly rated by users, receiving an average rating of 5/5, with many praising its features, value for money, and the positive impact it has had on their operations, so join us to discover the next generation of AI chatbots!

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Atlas Support Inc Reviews

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Star Rating
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Bahadir S.
BS
Bahadir S.
06/04/2024
Validated Reviewer
Verified Current User
Review source: Organic

Good for us, good for customers

I like Atlas Support because it has a user-friendly web interface, good enough alarm settings, and good customer support.
NF
Nick F.
05/15/2024
Validated Reviewer
Review source: Organic

Easy, Fast & Reliable

It has been super easy & smooth to setup Atlas within our operations. Additionally, their integration with Slack + unifiying customer view have been some of the features we’ve enjoyed so far.
Jocelyn W.
JW
Jocelyn W.
Head of Customer Experience and Operations at Rootine
05/08/2024
Validated Reviewer
Verified Current User
Review source: Organic

All-in-one customer support & conversation tool

Nothing brings together customer views, information & conversations like Atlas does. We interact with our customers across multiple channels and the threading feature in Atlas provides a seamless experience for both our team and our members. The session recordings allow us to review website bugs across departments and more quickly assign, and resolve, any issues. As a platform, Atlas is intuitive, easy to use, and doesn't present the learning curve and drawbacks so many CRMs have in design. Finally, the responsiveness and support we receive from the team is among the best.

About

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HQ Location:
Pleasanton, US

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What is Atlas Support Inc?

Atlas is an all-in-one customer support tool that helps you transform your customer support team from a cost center into an engine of product innovation. We bring together key information from across your customers’ journey into a single location so you can give faster, more effective responses and can analyze and learn from your customers’ holistic needs.

Details

Year Founded
2021
Website
atlas.so