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Atlas Support Inc

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22 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.9
Serving customers since
2021
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Customerly

37 reviews

Product Description

Customerly is a new and easy way to create true and strong relationships with your customers.

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Atlas Support Inc Reviews

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Star Rating
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George S.
GS
George S.
10/10/2024
Validated Reviewer
Review source: Organic

Invaluable tool

Atlas has been really helpful. Their team is always reachable and can help with any questions/doubts/issues that we may have. They are also receptive to feedback he can give them or any new feature requests. The interface is straightforward to use, and you can learn fast how to use it if you're new to it, it allows us to customize it for our needs, for example, setting SLAs and good tracking on all the KPIs to get to the OKRs we want as a company. Also, the integrations with other tools we use internally are beneficial
Matheus F.
MF
Matheus F.
Support Analyst
09/25/2024
Validated Reviewer
Verified Current User
Review source: Organic

satisfactory

We have been using the platform for almost a year, and we have nothing to complain about. The platform is very intuitive and user-friendly, and the customer support is very helpful and efficient. They are always updating and improving the features, and they are always willing to listen to and understand our requests for improvements and put them into action.
Tianah J.
TJ
Tianah J.
07/30/2024
Validated Reviewer
Verified Current User
Review source: Organic

Amazing Service!

Atlas has been a great partner. Every use-case and need we've had met. It has been great seeing responsiveness and quick answers to all of our questions, and when we ask for enhancements or submit bugs, resolution and delivery time is phenomenal! They are eager to be our long-term partner and we're excited to see the relationship grow.

About

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HQ Location:
Pleasanton, US

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What is Atlas Support Inc?

Atlas is an all-in-one customer support tool that helps you transform your customer support team from a cost center into an engine of product innovation. We bring together key information from across your customers’ journey into a single location so you can give faster, more effective responses and can analyze and learn from your customers’ holistic needs.

Details

Year Founded
2021
Website
atlas.so