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Atlas Support Inc

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22 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.9
Serving customers since
2021
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InsertChat

3 reviews

Product Description

InsertChat is a cutting-edge SaaS application designed to revolutionize customer service and engagement for businesses. It seamlessly integrates the formidable AI capabilities of ChatGPT with your business data, offering a customized AI chatbot solution. This powerful combination allows businesses to fully harness their data sources, such as website content, helpdesk information, knowledge bases, documents, YouTube videos, podcasts, and more, to provide intelligent and accurate responses to both customers and employees. InsertChat is built to understand the nuances of your products, services, and customer interactions, offering a personalized AI chatbot experience that can streamline customer support, amplify customer engagement, and optimize workforce efficiency. With InsertChat, businesses can leverage the power of ChatGPT while utilizing the unique aspects of their business data, achieving a synergy that enhances the overall customer and employee experience. For those interested in utilizing InsertChat's capabilities, the platform offers a simple three-step process to get started. Users can sign in or register for free, choose the desired features and customize their AI chatbot, and then train the AI using the provided tools. InsertChat has been highly rated by users, receiving an average rating of 5/5, with many praising its features, value for money, and the positive impact it has had on their operations, so join us to discover the next generation of AI chatbots!

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Atlas Support Inc Reviews

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Sarah B.
SB
Sarah B.
11/08/2024
Validated Reviewer
Verified Current User
Review source: Organic

Love Atlas!!

I love utilizing Atlas for our Ticketing system. The system is very easy to navigate through, and the amound of Silos our team can use for education purposes, review items, and collaborate on a solution makes the best use of our time. Atlas Support is ALWAYS so attentative to your questions/recommendations, and I can always ping their team for Support and get a timely response back. I am in this system 98% of my day so it is imperative to have something reliable. I have nothing but amazing things to say about this platform, 10/10 would recommend to anyone looking for neat and organized ticketing system!
Kaushik R.
KR
Kaushik R.
Software Support Manager at Switchboard
11/06/2024
Validated Reviewer
Review source: Organic

Best tool for Support and Friendly Developer Team

It's easy to use, helps to customize features for the support team. Their developer team is freindly and gives prompt response. Atlas Session recordings and multiple integrations with slack, Dialpad etc; are pretty helpful.
Peter J.
PJ
Peter J.
10/30/2024
Validated Reviewer
Verified Current User
Review source: Organic

Amazing Partner!

Atlas has proven to be an outstanding partner. They have addressed every problem we have brought to them. The swift answers to our inquiries have been very impressive, and when requesting enhancements or reporting issues, the speed and quality of resolutions have been exceptional. They show genuine commitment and we always look forward to collaborating with them.

About

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HQ Location:
Pleasanton, US

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What is Atlas Support Inc?

Atlas is an all-in-one customer support tool that helps you transform your customer support team from a cost center into an engine of product innovation. We bring together key information from across your customers’ journey into a single location so you can give faster, more effective responses and can analyze and learn from your customers’ holistic needs.

Details

Year Founded
2021
Website
atlas.so