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Athos Commerce

207 reviews
  • 2 profiles
  • 5 categories
Average star rating
4.5
Serving customers since
2007

Profile Name

Star Rating

152
49
5
1
4

Athos Commerce Reviews

Review Filters
Profile Name
Star Rating
152
49
5
1
4
SS
Sabine S.
Ecommerce Strategies & Solutions - Glendale Designs
06/21/2018
Validated Reviewer
Verified Current User
Review source: Organic

SearchSpring Review

|Searchspring a division on Athos Commerce
personalized search and filtering options adaptable to individual site needs. Merchandising features for store owners. ROI reporting features and ease of integration with various ecommerce platforms.
RB
Robert B.
E-Commerce Manager at Marquis Wine Cellars
06/20/2018
Validated Reviewer
Verified Current User
Review source: Organic

Great technology, fantastic service

|Searchspring a division on Athos Commerce
Aside from the search technology, which is the best that I have come across, Searchspring manages to impress on the support side 100% of the time. For example, when dealing with other vendors, I often submit tech support tickets, wait for a response, and then realize that I need to have my issue escalated. With Searchspring, my requests are handled initially by experts who are able to solve my problem immediately without escalation. Their front line staff are extremely knowledgeable and are considered subject matter experts in their respective fields. I felt like I was dealing directly with a programmer who was able to make the changes required immediately.
CA
Christopher A.
Director of IT at Space Age Electronics
06/20/2018
Validated Reviewer
Verified Current User
Review source: Organic

Great technology that's always improving

|Searchspring a division on Athos Commerce
I've been a customer for over 5 years and I've honestly never had an issue with the service. It's never gone down that I've seen - ever. If you use SAS apps even a little, you know this is unheard of. If I have a question, support gets back to me within an hour, and it's never with a link to a kb article or generic reply. There are always specific instructions and they work with you until you're satisfied. The reporting tools are top-notch and they constantly add great new features (like Visual Merchandising) for no cost. Not only that, reps reach out when they add new features to make sure you understand the concepts and how to implement them. Truly a first-class organization top to bottom.

About

Contact

HQ Location:
San Antonio, Texas

Social

@SearchSpring

What is Athos Commerce?

Searchspring is a search and merchandising solution provider designed to enhance eCommerce experiences. Their platform offers tools for site search, product recommendations, and personalized merchandising, helping online retailers optimize product discovery and drive sales. With a focus on improving conversion rates, Searchspring integrates seamlessly with various eCommerce platforms to deliver a more intuitive shopping experience for customers. For more information, visit their website at https://searchspring.com.

Details

Year Founded
2007