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Athos Commerce

207 reviews
  • 2 profiles
  • 5 categories
Average star rating
4.5
Serving customers since
2007

Profile Name

Star Rating

152
49
5
1
4

Athos Commerce Reviews

Review Filters
Profile Name
Star Rating
152
49
5
1
4
NW
Nina W.
01/16/2019
Validated Reviewer
Verified Current User
Review source: Organic

Excellent platform not only for the UX experience, but for the back-end too.

The support has been FANTASTIC. The onboarding was smooth, and we got all the support we wanted. Since then, each time any question has come up, we've had immediate help remedying. The back end is particularly useful for creating synonyms and redirects, so customers have zero frustration.
TH
Todd H.
President at Rockford Cloud Technologies, LLC
08/10/2018
Validated Reviewer
Verified Current User
Review source: Organic

Never Underestimate the Power of Response Time in Customer Service.

Most IT Vendors are a several day long process of getting something fixed. The running joke is that 24/7 support actually means they will respond within 24 hours, and sometime in the next seven days, they might just fix your problem. NOT SEARCHSPRING. I am literally in a situation where their response to my needs is SO FAST, I don't even have my ducks in a row. Evan is like having Barry Allen do support. There is a blur, and then it is done before you can say...wait...that's fixed?
GB
Greg B.
07/20/2018
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Responsive search with good intent evaluation

Klevu has enabled more accurate search results for us than with our previous provider, with a better engine-based understanding of our catalog that also incorporates user behavior.

About

Contact

HQ Location:
San Antonio, Texas

Social

@SearchSpring

What is Athos Commerce?

Searchspring is a search and merchandising solution provider designed to enhance eCommerce experiences. Their platform offers tools for site search, product recommendations, and personalized merchandising, helping online retailers optimize product discovery and drive sales. With a focus on improving conversion rates, Searchspring integrates seamlessly with various eCommerce platforms to deliver a more intuitive shopping experience for customers. For more information, visit their website at https://searchspring.com.

Details

Year Founded
2007