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athenahealth

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133 reviews
  • 3 profiles
  • 12 categories
Average star rating
3.6
#1 in 3 categories
Grid® leader
Serving customers since
1997
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athenahealth Revenue Cycle Services

0 reviews

Athenahealth's Revenue Cycle Services offer comprehensive, technology-driven solutions designed to optimize financial performance for healthcare organizations of all sizes. By integrating advanced tools and expert support, these services streamline the entire revenue cycle—from patient registration to performance reporting—ensuring efficient operations and improved cash flow. Key Features and Functionality: - Registration Verification & Co-Pay Collection: Ensures accurate patient information and upfront payment processing. - Insurance Verification & Coverage Scan: Confirms patient coverage to prevent billing issues. - Authorization Management: Manages prior authorizations to expedite care delivery. - Charge Entry and Coding: Accurately records services provided for correct billing. - Claim Scrubbing, Issue Resolution & Submission: Identifies and corrects errors before claim submission to reduce denials. - Posting and Payments: Efficiently processes payments and updates accounts. - Claim Denials Resolution: Addresses and resolves denied claims to recover revenue. - Zero Pay & Insurance Credit Resolution: Manages instances where no payment is received or credits are due. - Patient Refunds: Handles overpayments and ensures timely refunds. - Performance Reporting and Insights: Provides analytics to monitor and enhance financial performance. Primary Value and Solutions Provided: Athenahealth's Revenue Cycle Services address the critical challenge of managing complex billing processes in healthcare settings. By automating and optimizing each stage of the revenue cycle, these services help organizations reduce administrative burdens, minimize claim denials, and accelerate revenue collection. This leads to improved financial health, allowing healthcare providers to focus more on patient care and less on administrative tasks.

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athenahealth Reviews

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Profile Name
Star Rating
50
46
15
6
16
FS
Fran S.
12/20/2022
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Good product with ways to customize

The clinical side of Athena is excellent. They also work closely with their clients to grow the product and improve and modernize the workflows. The product is fairly intuitive once you start working with it. The team works hard to ensure that the community is succeeding.
Verified User in Medical Practice
UM
Verified User in Medical Practice
12/05/2022
Validated Reviewer
Verified Current User
Review source: Organic

Billing Issues

Athena Health lets you know which codes to use when working the task manager list; However, that is the only upside to Athena health
Julie K.
JK
Julie K.
Administrator - Sleep Disorders Center at Pulmonary Sleep and Critical Care Specialists
09/22/2022
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Ease of scanning integration

The latest updates allow seamless integration into Patient Charts

About

Contact

HQ Location:
Watertown, MA

Social

@athenahealth

What is athenahealth?

Athenahealth is a service provider of network-enabled services for healthcare and point-of-care mobile apps in the United States. Known for its innovative cloud-based solutions, the company focuses on electronic health records (EHR), revenue cycle management (RCM), patient engagement, care coordination, and population health services. Designed to cater to medical practices and health systems of all sizes, athenahealth aims to streamline administrative tasks, enhance patient care, and improve financial outcomes. By leveraging extensive data from its expansive network, athenahealth offers actionable insights, facilitating better clinical and financial decisions.

Details

Year Founded
1997
Ownership
NASDAQ: ATHN