As a first time entrepreneur, I was incredibly nervous to make a decision on 3PL warehouse partners, as it felt like such a big decision! What led me to Airhouse was that I got the sense that they were built for start ups- I didn't need to know how many units I would ship at first, or the speed at which I would scale- they were equipped and ready to provide a nimble approach to support my business with best in class fulfillment and support my goal of a best in class customer experience for my new business. Coming from a Fortune 500 background previously, I know what great fulfillment logsitics look like, and I have truly been so impressed with Airhouse- both the individual team members and the company's capabilities. They have felt like a true partner in my start up and have acted quickly and with urgency when needed, and also partnered with me on creative solutions where needed. I transitioned account managers at one point and was so nervous as I loved the first person I was working with, only to find out that subsequent members of the Airhouse team have been truly wonderful and supportive to my business as well. It can feel scary to make this decision but I could not recommend Airhouse more highly!

Customer service is second to none. The onboarding team and account management have both been stellar and we couldn't be happier with how our experience is going.

As our business was growing and our markets were expanding internationally, we chose a 3PL solution, in order to focus on our core competencies. Airhouse drove cost savings and allowed access to cutting-edge technologies in logistics. The e-shop integration was rapid and seamless: processes have been automatized and adapted to our specific needs. The inventory is always organized and stored with flexibility and efficiency. The automatic fulfillment process starts as soon as a customer places an order from our online store, so we’re able to fulfill the order on the same day and ship it with faster shipping times and reduced costs. Returns are reliably processed and restocked following our requests for quality inspection. Airhouse’s customer service team allows support on a daily basis for any questions, support and assistance.