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Aircall

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1,551 reviews
  • 1 profiles
  • 9 categories
Average star rating
4.4
Serving customers since
2014

Profile Name

Star Rating

1163
256
44
15
73

Aircall Reviews

Review Filters
Profile Name
Star Rating
1163
256
44
15
73
Jo P.
JP
Jo P.
04/20/2026
Validated Reviewer
Review source: Organic

Effortless Call Management, Instantly Usable

I find Aircall really helpful for my job, especially since it shows incoming calls in an easy-to-use tab. Everything about it is very easy to follow, and I love that after each call, I can take notes without worrying about a time limit, which relieves a lot of pressure. What I like most is the simplicity of the tabs; I can easily see the conversations, calls, messages, and use features like the power dialer without needing an introduction. It's so intuitive that I can start using it immediately without confusion. The power dialer is particularly valuable as it automatically sets my availability to unavailable when I make outbound calls, which is great because it takes care of that for me, even if I forget. The messages tab is also convenient for talking to customers. Additionally, setting up Aircall was a breeze—I just followed an email, entered my credentials, and downloaded the app. Everything is sorted out, and for incoming calls, I just click accept or decline. I'd definitely give Aircall a 10 for recommendation because it's so easy to use, even for someone new.
Verified User in Hospitality
AH
Verified User in Hospitality
04/19/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Excellent Cloud Phone App Experience

It's an excellent cloud phone application
Ahmed S.
AS
Ahmed S.
04/19/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Simple and Easy to Use

I’ve noticed that whenever I enter the country code, it automatically updates the location. For me, that’s a plus, and it’s also very easy to use.

About

Contact

HQ Location:
New York

Social

@aircall

What is Aircall?

Aircall is the AI-powered platform for customer conversations, designed for sales and support teams. It is an entirely cloud-based voice solution, easy to use, reliable and integrated with 250+ CRMs and critical business and conversational tools such as Salesforce, HubSpot, Intercom, Slack, Gong, and many others. Through intelligent AI agents, automated workflows, and dedicated people, Aircall helps SMBs drive productivity and turn customer and employee satisfaction into key growth drivers. Aircall has expanded its international footprint and currently has over 700 employees from 40 nationalities spread over 6 offices and was named one of Built In's Best Places to Work. As part of the Deloitte Fast 500 list, Aircall achieved centaur status after securing over $100 million in annual recurring revenue earlier in 0.

Details

Year Founded
2014