Working with Agiloft I was most impressed with their customer service and ability to connect with the customer. They have a great product, an honest sales team, and were very realistic with price quotes and time frame. I was very impressed by their free demo they did. They demonstrated how quickly and easily a contract can be created or managed. The demo was a very interesting insight to how the software works and the sales team was able to quickly answer all my questions and show me all the possibilities of the software. The sales team as well as the implementor was organized, professional, and answered all of my questions.

We are a full service marketing company, that focuses on web design. We use Agiloft for a variety of workflow tasks related to building websites and apps, such as bug tracking, version tracking, enhancement requests etc. What I personally like best is that it is incredibly easy to use, and surprisingly powerful. It's been able to do everything we've thrown at it without the need to resort to expensive custom programming. On a client level, our less technical customers are still able to use the bug reporting system without issue, as it is intuitive and easy to use. Their customer service is second to none. We have used and trialed a few off the shelf systems

The ease of the system for users and the excellent support.