- Easy to integrate with other systems - Easy to create answer flows - The appearance, it's very customer friendly - The support, always available - Easy to map and sort answers - Great overview, easy to orientate

It can be super simple to get started with low code requirements, their nack for evolution

I like the support, I don't have to wait days to get a response. Having a contact channel with the ADA is very good for us. The tool is intuitive and gives a lot of autonomy to those who don't understand much about programming. It's easy to use, and you don't need to spend days studying the platform to understand how each feature works.