I use 800.com for two businesses and appreciate that it's not only an answering service, but also offers several different features like forwarding calls, putting them on hold, and efficiently obtaining information from my clients, which really makes my life easier. 800.com is very professional and provides custom features that are crucial for handling calls from my website. By using 800.com, I work a lot smarter and more efficiently, which has significantly increased my productivity and return on investment. I find the initial setup extremely easy and user-friendly, making it simple for my employees to set everything up. The integration with my CRM software is very efficient, ensuring that my clients' information is easily accessible and managed. I am thoroughly satisfied as 800.com gives me everything I need for my businesses and makes my life and my employees' lives easier by providing all the details in a very efficient manner.

The user interface is easy to understand.

I find 800.com really useful because it helps me keep track of every single call that I've made and every call that comes in. It gives me all the information regarding voicemails, allowing me to track all those voice mails easily. I appreciate being able to listen back to all the call recordings. This is particularly valuable because there are times when I miss certain things to note down, and having those recordings means I can go back and check what was said, keeping track of everything. The cost-effectiveness of the service also stands out for me. Additionally, the initial setup was very easy. I had set up an onboarding call, but it turned out I didn't need it because I could figure out everything after checking the website a little bit.