The product is fine. It has a lot of functionality, although the user interface is rather counter-intuitive. The reporting features to be clunky and time consuming. However, I have been very pleased with the level of service I get from Support.

Stability, automation features, user experience and good customer service

Lovely database. if you are knowing Oracle than you may save lots of money on customization as well as business intelligence data analysis, because integration of schema is very strong. We have developed n number of data analysis reports which helps in business decission making. I have seen many top listed ERP but you need to depend on principal company Or partner to the changes, but in ORION you are having lots of features to do yourself, also if you are not aware about functional design than 3i-Infotech will support you to make understand. 3i-Infotech all levels of teams are very supportive and friendly. I have visited their all offices in India as well Middle East and had discussions with top to bottom team. We are using ORION 10.6 version since last 9 years, also seen new product ORION 11j, I say single work "fantastic", really they have done good amount of work. Many features which are available in ORION 11j but having SAP & Oracle ERP. That's why make sense to upgrade your existing ERP to ORION 11.j