Avaliações e Detalhes do Produto de Device Magic

É muito fácil de usar. O layout é básico. Análise coletada por e hospedada no G2.com.

Nada, é muito intuitivo. Não tenho problemas. Análise coletada por e hospedada no G2.com.

The app does that it says it is supposed to do. It is a good way to fill out forms on the field, without internet and anywhere you may be. Análise coletada por e hospedada no G2.com.

Devicemagic gives no refunds no matter what. We were mislead by their poorly designed website and were automatically billed onto our credit card for over 3000$ worth of licenses. We told devicemagic the issue and they were unwilling to give a refund and were told that according to the terms and conditions, they have all the rights to bill us without consent. Very dishonest company, couldn't recommend Análise coletada por e hospedada no G2.com.

The app just works! The backoffice (web browser-based) part, used to set up forms, works great, and the forms always do what I expected. The back end, though, is amazing. I haven't found an integration that I couldn't make happen; I use a lot of google drive and XML to move data from Device Magic to my legacy systems; DeviceMagic supports just about every sort of connection I can think of beyond that. We bought into DeviceMagic because our web-based data collection app isn't very mobile friendly; Device Magic is *totally* mobile friendly and highly reliable. Integrating the data from the two systems is much easier with the DeviceMagic data than the other system. I'm hoping we can replace the other thing with DeviceMagic soon. I LOVE that the app will collect data whether it has a data connection or not, and if not, automatically submit the data as soon as it does have a connection. We develop content in both English and Spanish for our contractors, and DeviceMagic handles this quite well. Análise coletada por e hospedada no G2.com.

I'd really like to be able to fill in forms (collect data) from an office PC , perhaps via a web browser (I hear that is coming, though). At this point, the app and the backend only seem to know how to deal with pictures for attachments; allowing something like a PDF to be attached could be very useful, especially if we can get to where we can fill out a form on a PC or a browser.

Not really a dislike, but I'd kind of like to be able to develop forms in more non-english languages. Análise coletada por e hospedada no G2.com.

Bringing mobile apps online is quick and intuitive. The support staff are teriffic and friendly. You can be online and gathering data near immediately. Análise coletada por e hospedada no G2.com.

Overall the product does a great job of gathering field data without much of any issue. The back side of analyics isnt as robust as it could be and can be improved but the developers and support group are working on that and making good strides to improve those functions and others. Análise coletada por e hospedada no G2.com.

Good UI, easy to make changes, works offline. Análise coletada por e hospedada no G2.com.

After cancelling my account and forgetting to switch from annual to a monthly subscription, device magic decided to bill the full annual amount (fair enough as i forgot). I explained the situation that i wasn't using the product but they didn't care and insisted I pay the annual amount regardless (robotically referring to their terms and conditions).

They they then sent to a debt collection agency. The product might be decent but they don't care at all about their customers or companies that work with their software.

For any prospective customers, I believe Zoho Forms does all that device magic does at a fraction of the price so just go with them. Análise coletada por e hospedada no G2.com.

I love the one on one attention our company gets and the direct contact we have with DM! I love that when I have a question I can chat with someone right away or I can email my company success rep and they get back to me right away. Análise coletada por e hospedada no G2.com.

I feel that the analytics portion of the portal could be improved significantly. There is also an option for automatic reports to be sent on a weekly or daily bases dependent on the information that is requested. Análise coletada por e hospedada no G2.com.

O produto faz o que anuncia que deve fazer. Arrastar e soltar para configurar formulários torna-o fácil de usar. Análise coletada por e hospedada no G2.com.

O preço deste produto tornou-se imprevisível. Os preços continuam subindo e, quando meu último pagamento foi feito, ele havia saltado de $40,80 por mês para $81 sem novos usuários. As chamadas para uma explicação levaram cerca de 3 semanas e me informaram sobre e-mails avisando sobre aumentos de preço. Isso era verdade, mas também me disseram que eu estava em um plano de preço "especial" porque era cliente há muito tempo. Dobrar o preço foi uma loucura. Pela quantidade que usamos este produto (talvez 80 formulários por mês), não há como justificar $1000 por ano em custos. Análise coletada por e hospedada no G2.com.

Building mobile forms is pretty simple and straightforward. The form UI for mobile users is clean and simple, very easy for inexperienced users to navigate. I like that you can force an answer so that users cannot skip over key questions. We use multiple subcontractors and it is easy to dispatch forms out to all of the subcontractors in one quick process. We can customize our forms on the fly without disrupting the workflow of the guys in the field. Análise coletada por e hospedada no G2.com.

The subscription model of charging per device vs per user can get to be expensive and is an additional management requirement. If you don't carefully manage this, it gets expensive quickly. Análise coletada por e hospedada no G2.com.

É muito fácil de usar, mesmo para pessoas sem experiência com essa tecnologia, é muito prático e possui várias funções que são muito úteis para a empresa, facilita a criação de formulários e a adaptação dos formulários existentes para novos usos que são enviados tanto para nossos clientes quanto para parceiros da nossa empresa, isso nos economiza muito tempo em nossas atividades diárias e tem um design agradável e acredito sinceramente que qualquer pessoa pode usar este programa eficiente. Análise coletada por e hospedada no G2.com.

Não aconteceu comigo com muita frequência, mas às vezes o programa congela e fecha as janelas e eu perco e perco formulários que eu tinha criado e tenho que repetir o processo novamente. Não acontece com muita frequência, mas quando acontece é estressante. Análise coletada por e hospedada no G2.com.

We always use Device Magic when we have a data collection exercise in the field because it simplifies all the work from creating forms up to delivery of collected data. Good enough we can send newly created forms to field workers wherever they are, they can collect and submit data including location, pictures and signatures without the need for internet connection or mobile network, and submitted data sorts itself in the system to where is it needed. As an administrator I control who should see which forms so that everyone gets what they need. Análise coletada por e hospedada no G2.com.

Mobile forms does not allow scan text and convert option of transferring hard copy forms to mobile forms which would be a great feature too. Análise coletada por e hospedada no G2.com.