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Vonage

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4.2 de 5 estrelas
802 avaliações
  • Perfis 3
  • Categorias 17
Classificação média por estrelas
4.2
Atendendo clientes desde
2001
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GJ
Gavin J.
11/16/2020
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Fonte da Revisão: Convite do G2 em nome do vendedor
Revisão Incentivada

Expanding Business Goals and Capabilities with Vonage VCC

|Vonage Contact Center (formerly NewVoiceMedia)
The Salesforce integration "contact pad" is a great addition to have when you're call center works in Salesforce. It simplifies a lot and allows us to enable features that improve not only the quality of our business, but also WHAT we can offer. The support team (salesperson, success managers, and support) are excellent. I forget that their support team is for a telecom company (which, in my experience, are often terrible). These people are excellent!
Lorna P.
LP
Lorna P.
11/16/2020
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Usuário atual verificado
Fonte da Revisão: Convite do G2 em nome do vendedor
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Traduzido Usando IA

Melhor provedor de telecomunicações

|Vonage Contact Center (formerly NewVoiceMedia)
Mudar para um sistema baseado em nuvem pouco antes da pandemia global de Covid-19 foi um sucesso incrível para nós e nos permitiu continuar as operações sem falhas no serviço. O sistema funcionou sem falhas desde a instalação, também fornecendo um painel totalmente personalizável para atender aos nossos KPIs. O serviço de suporte é incomparável, sempre oferecendo links, treinamento e resolução quando adequado. A experiência de integração foi tranquila e recomendaria altamente a Vonage.
Zaylie P.
ZP
Zaylie P.
11/13/2020
Avaliador validado
Fonte da Revisão: Convite do G2 em nome do vendedor
Revisão Incentivada

Worked with Vonage to implement new telephony systems and have seen great results

|Vonage Contact Center (formerly NewVoiceMedia)
Our Customer Success Manager is fantastic, very responsive and knowledgeable, and has worked well with us to ensure that we make the most out of the products available to us. The support team are also quick to respond, effective and very helpful. It's also good that any user within our contact centre can easily raise a ticket and will hear back promptly. There are a wide range of products, all with tangible benefits and our Account Manager has let us know which we would benefit from most, he also has a good understanding of our company and how we use Vonage.

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HQ Location:
Holmdel, NJ

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@Vonage

What is Vonage?

We’re making communications more flexible, intelligent, and personal, to help enterprises the world over stay ahead. We provide unified communications, contact centers and programmable communications APIs, built on the world's most flexible cloud communications platform. Vonage was founded in 001 and became a wholly-owned subsidiary of Ericsson in 0 . Vonage is headquartered in Holmdel, New Jersey.

Details

Ano de Fundação
2001