UserTesting makes collecting user feedback quick and easy. You can conduct various types of studies and use various types of stimuli, making it flexible for almost anyone from small busines to large corporations to use. In addition to this, their power sessions are extremely useful if you ever want to get valuable feeback from another researher, or need to think of a creative way to get the feedback you need from a researcher who knows the platform in and out. There is also live chat, which I have found to be easy to access when needed, and an extremely robust knowledge base of articles for quick reference.

UserTesting.com offers an intuitive platform for gathering valuable user feedback through remote usability testing, providing insightful insights for enhancing digital experiences. Its user-friendly interface and robust features, making it effortless to conduct comprehensive usability tests and gain valuable insights for improving digital products. Recently UserTesting added new features such as the AI (Generate Summary) and the surveys

O teste não moderado é muito fácil de conduzir - é cuidadosamente planejado e, mesmo como participante do teste, a experiência é na maioria das vezes tranquila. A capacidade de criar um teste facilmente também é algo que minha equipe de não UXRs acha fácil de realizar. Também aprecio o esforço colocado na seção de análise - embora eu não use muito, recortar vídeos é muito útil.