Fomos capazes de melhorar significativamente a qualidade das conversas que nossos representantes estão tendo no Qualified graças à ajuda de Logan, nosso CSM. Conseguimos filtrar o tráfego que não queremos e envolver mais os visitantes no chat ao criar novas experiências inovadoras. Isso levou a um grande aumento em nossas taxas de conversão em todos os diferentes canais.

Qualified is integral to our demand generation strategy and helps amplify our reach when we are promoting content, webinars, and campaigs. What I love most about Qualified is the amazing customer support we reviece from their team. We have regular calls with our customer success architect who helps us set the chat experience strategy, train our team on technical aspects of the product, and finds new ways to further our use of the product - they are truly an extention on our marketing team. Our Qualified rep makes it seem like we are his only client and has dedicated a lot of time to help us get the most our of the solution.

Qualified provides a clear and comprehensive way of looking at prospects active on your website. The platform serves up your most engaged prospects, but also provides lower intent prospects with engaging options to connect. Our CSM meets with us regularly to review our experiences, update any chat designs, make suggestions on where to strengthen our usage and is always available if I have questions.