Avaliações e Detalhes do Produto de Qualified

I'm a consultant working with a client that has been implementing Qualified. Kaylin Selor, our success architect, has been an amazing resource and guide during the implementation process.

The client is early in "go live," but the sales team has been enthusiastically using the tool and booking meetings. Additionally, we've seen the AI SDR book meetings on the reps' behalf.

Additionally, we've been exploring interesting ways to use Qualified with other platforms in the client's tech stack to enhance the web visitor experience and improve sales & marketing outcomes. Análise coletada por e hospedada no G2.com.

We're early on in "go live," but I don't have any negatives to report. Análise coletada por e hospedada no G2.com.

Qualified is an incredibly user-friendly and powerful tool for setting up chatbots and streamlining lead generation. One of its biggest advantages is that it’s designed for both beginners and advanced users, making configuration seamless. Integrations with platforms like Salesforce and Account Engagement are effortless, allowing for smooth data flow and automation.

Additionally, Qualified continuously introduces new features that help maximize the platform’s potential. The AI-driven capabilities—such as AI-powered button experiences and offers—add significant value, enhancing engagement and personalization. On top of that, the support from the Qualified team is outstanding, always ensuring we get the most out of the tool. Análise coletada por e hospedada no G2.com.

Not necessarily a drawback, but some time ago, we wanted to collect additional fields in the new AI-driven offers that Qualified introduced. We raised this request with the team, and they were highly responsive—allowing us to participate in the testing process for this new feature. Their willingness to collaborate and continuously improve the platform has been a great experience. Análise coletada por e hospedada no G2.com.

This is the pipeline generation tool your CRO doesn't even know they need.

Chat bots have been seen as lower tier labour for various reasons, but as we all know emails are not gonna make a difference in your pipeline, the phones are great now but they are gonna get clogged and blocked.

If you don't have content syndication & intent back leads from a vendor for outbound.

Qualified is the best way to quickly and effectively speak with prospects when they are on your site and ready to be helped. Wheter its by a human, or their robust ai tools, you will be serving your client better by doing this than sending emails from Salesloft.

I have been using this tool since 2022 and have used to to produce millions of dollars in Pipeline and Revenue. Análise coletada por e hospedada no G2.com.

I only dislike that due to the fact that most people are not given the space to excel on this tool, that average performance from AI features will saturate the market and make this be an uneffective tool over time.

I have had to fight people being warry of me being a bot more now. I have frequently told people "Hey, I am gonna get that form you are filling out, I promise I am a person and can help you now."

People love it, they crave human interaction, bots can be as accurate and perform consistently better average on average than your typical new hire SDR, but a tenured rep with usage of the tool can pull in 200-300k pipe a week easy. Análise coletada por e hospedada no G2.com.

I love that Qualified delivers speed to leads. Something that our organization struggled with before Qualified was leads coming through and booking time with our BDRs, and it may have been five days out. Lily, our CSM, has been fantastic!! She has directed Bonterra in a great direction and is constantly trying to improve our processes. Over the course of 2 quarters, Qualified has:

- 60% meeting offered to book rate by AI SDR

-24/7 chat coverage with intelligent Q&A, qualification criteria, and goal prompting capabilities

-Saving BDRs time to work on other tasks and pipeline generating activities

-83 influenced meetings booked via Smart Forms / Buttons with previous AI SDR conversation

-$3.9M in pipeline generated!!! Análise coletada por e hospedada no G2.com.

Nothing, we are loving it. It is easy to implement and we have a ton of traffic on our website that brings in quality leads. Análise coletada por e hospedada no G2.com.

What I like best about Qualified is its combination of product quality, seamless integrations, and an outstanding Customer Success Team. From initial configuration to rollout for our Sales team, the platform has delivered exactly as advertised—quickly and reliably. That kind of dependability is rare in today’s software market.

Qualified's new AI Agent technology, Piper, has made remarkable strides over the past year, and I’m thrilled with the results we’re seeing so far. Qualified is continuously innovating to deliver features that enhance engagement and outcomes.

Regarding integration, Qualified is easy to work with—especially on Salesforce. Since it’s natively built to run on the Salesforce platform, the seamless integration allows us to maximize efficiency. We’ve also successfully integrated HubSpot and 6sense, which has further streamlined our marketing and sales workflows.

Finally, the Customer Success Team is simply world-class. Brittany, our CSM, feels like an extension of my team. This is the second business where I’ve had the privilege of working with her, and she’s consistently a delight—friendly, knowledgeable, and immensely capable. She truly elevates the entire Qualified experience. Análise coletada por e hospedada no G2.com.

A downside to Qualified is that it’s a little pricey. However, compared to other players in the space, like Drift, the pricing is on par for a solution at this level. More importantly, the value Qualified delivers far outweighs the cost. The seamless integration, exceptional product quality, and top-notch Customer Success Team and Process make it worth the investment. Análise coletada por e hospedada no G2.com.

We had an incredible experience with the customer success team, especially Britany, who made our implementation process seamless and efficient. Despite the tight timeline during the holidays, Britany kept us on track, ensuring all action items and deadlines were met.

She went above and beyond, providing excellent sales enablement training for both our Sales and BDR teams, which has already made a noticeable impact. The results speak for themselves—our AI agent is now booking meetings for us 24/7, even in multiple languages we don't speak!

This implementation has exceeded our expectations, and we’re thrilled with the results. Thank you, Britany, and the entire team, for your outstanding support! Análise coletada por e hospedada no G2.com.

no downsides really - Great tool that integrates seamlessly with helps us turn website traffic into pipeline Análise coletada por e hospedada no G2.com.

Migramos para o Qualified após uma experiência difícil com outra plataforma. O Qualified cumpriu todas as suas promessas e nossa CSM Jennifer tem sido incrível em cada etapa do caminho. Ela é sempre muito conhecedora, feliz em nos ajudar a criar novas regras, nos explicar quaisquer mudanças propostas e é muito responsiva. Sua integração com o Salesforce também foi uma grande vitória. Ao trazer o Qualified, conseguimos construir credibilidade com nossas equipes internas. A implementação foi direta e Jennifer nos guiou em cada etapa. 10/10 recomendo o Qualified e a Jennifer. Análise coletada por e hospedada no G2.com.

Sem desvantagens. É uma ferramenta que é anunciada como tal. Fácil de usar e configurar. Análise coletada por e hospedada no G2.com.

A Qualified foi muito prática quando se tratou de responder a quaisquer perguntas que nossa equipe de marketing tinha ao configurar este chatbot. Kayln Selor foi uma arquiteta de sucesso incrível e se reuniu com minha equipe e eu pelo menos uma vez por semana. Quer fosse configurar regras, metas e conteúdo para nossa IA (Valerie), Kayln superou nossas expectativas e lançou nosso chatbot no dia que desejávamos. Valerie está ativa há cerca de 4 dias e já teve mais de 100 conversas e agendou mais de 20 reuniões. Isso é mais do que poderíamos esperar e estamos muito satisfeitos com os resultados. Quando se trata de rastrear e revisar os chats que Valerie conduziu, é muito simples ver toda a conversa e corrigir quaisquer erros que ela tenha cometido. Análise coletada por e hospedada no G2.com.

Acho que o único problema que enfrentamos ao longo do caminho foi ter problemas de conexão ao sincronizar calendários do Outlook com o Qualified. Embora isso tenha sido resolvido rapidamente e Kayln e sua equipe foram de grande ajuda e recomendaria o Qualified a qualquer equipe que esteja procurando por Chat ao Vivo ou chat de IA em suas páginas da web. Análise coletada por e hospedada no G2.com.

O produto apresenta recursos + suporte de próximo nível. A Qualified se destaca no que faz e está continuamente inovando com novos recursos. Sempre que surge algo novo que queremos utilizar ou implementar, já está disponível, no roteiro futuro ou prontamente apoiado como uma solicitação de recurso pelo nosso QSA.

Mas o que realmente diferencia a Qualified é o suporte excepcional que recebemos do Qualified Success Architect, Shawn Gray. Ele é incrivelmente responsivo, entende nossos objetivos de curto e longo prazo e constantemente fornece sugestões sobre como podemos levar nossa estratégia para o próximo nível. Ele realmente parece uma extensão da equipe Culture Amp! Análise coletada por e hospedada no G2.com.

Nada até agora. A coisa mais insignificante que posso notar é que leva muito esforço manual para vasculhar conversas e entender as tendências dos tópicos. Análise coletada por e hospedada no G2.com.

Lançamos em três semanas e tem sido um dos lançamentos mais fáceis que já fiz. A plataforma é realmente fácil de usar, configurar e fazer alterações.

Nosso Arquiteto de Sucesso Qualificado foi a melhor parte. Ele esteve conosco em cada etapa do caminho - nos configurando, fornecendo as melhores práticas e dicas, respondendo a todas as perguntas, sendo flexível, trabalhando com o suporte ao cliente e nos ajudando a encontrar soluções.

Isso é apenas o começo. Há tantas coisas que podemos usar para isso - desde experiências personalizadas para diferentes páginas e sites localizados até opções de ABM e upsell. Implementa-se com grande parte do nosso stack tecnológico existente, adicionando ainda mais uso.

Mal posso esperar pelo ano que vem e ver onde o Qualified pode nos levar. Análise coletada por e hospedada no G2.com.

Que eu não entendi isso mais cedo! Há algumas coisas que gostaríamos de ter que não existem no Qualified, mas tudo o que discutimos com nosso gerente de conta está sendo trabalhado para ser adicionado como funcionalidade. Isso é tão útil. Análise coletada por e hospedada no G2.com.