Pressable has managed my site going on two years now. The customer support has gone above and beyond on the few issues I've dealt with in that time span. On one occasion, a WordPress plugin was causing issues, they trouble-shot the problem, found the plugin causing it, found a bug in its code, and offered a solution until the bug was fixed by the plugin developer (who fixed it quickly).

Very knowledgeable staff who is always available via chat.

I like their easy to use control panel, where I can add a new site and get access to it within a few minutes. They also give SFTP and phpMyAdmin access which is very helpful. Finally, I really like that they include JetPack premium with each site.