Keela has enabled me to accomplish the goal of taking better care of the donors for my organization. We came to Keela from spreadsheets. The list of limitations we were experiencing was endless, as was the manual work. With Keela, we have automated so much that it gives me time in my work day to build out strategies to build the donor relationship and to develop new strategies to capture new donors. Our salesperson answered the laundry list of questions he was presented and ultimately won our business. Also, the support team is excellent. If Keela doesn't have a built in solution for the exact question I've raised, most of the time, there is a quick work around to accomplish the same goals! The Knowledge Base is an invaluable resource. I was able to fully implement Keela on my own and saved my organization the additional cost of hiring Keela to do it. It is a tool that I interact with every single day in my capacity.

I think that the best feature on their platform is the “nonprofit intelligence” which helps us understand who the donor is, how much to ask, how they prefer to be contacted, and the optimal time to make an ask. I haven’t seen this feature on other CRM platforms, which makes me appreciate how Keela strives to understand their local Vancouver-based customers.

- Usar um CRM feito para organizações sem fins lucrativos tem sido muito útil para rastrear as informações corretas. As seguintes são coisas que eu gosto no Keela: - ver informações rápidas de arrecadação de fundos, como progresso em relação às metas de doações trimestrais e anuais - O painel que permite ver rapidamente os KPIs que você está acompanhando - associações - recurso de comunicações semelhante ao Mailchimp - a capacidade de anexar documentos ao inserir subsídios - A equipe de suporte sempre responde aos meus e-mails rapidamente - A página de campanhas que permite acompanhar o progresso em direção à meta - O recurso de projetos que permite rastrear todas as tarefas associadas a grandes projetos e receber lembretes - Keela é realmente fácil de usar